This website places cookies on your device to help us improve our service to you. To find out more about the cookies, see our Privacy and Cookies notice
ISD Scotland better information, better decisions, better health

Hospital Waiting Times

Waiting Times

NHS National Services Scotland ISD Scotland & NHS National Services Scotland

Hospital Waiting Times

‘Hospital waiting times’ was previously referred to as ‘New ways’.

The introduction of 'New Ways of Defining and Measuring Waiting Lists' to Scotland on the 31 December 2007 led to a significant change in how the NHS Scotland collects and defines waiting times, and also how waiting lists are clinically and administratively managed. 

Key 'New Ways' changes:

  • Changes how waiting times are measures and reported
  • Introduces the concept of a 'reasonable offer' of appointment or admission
  • Records and reports patient non-attendance and unavailability
  • Ends 'Availability Status Codes' and make the management of waiting clear and transparent

For further information:

© ISD Scotland 2010
Information Services Division,
NHS National Services Scotland,
Gyle Square,
1 South Gyle Crescent,
Edinburgh EH12 9EB,
Tel: 0131 275 7050
NSS.isdSHIS@nhs.net  
Contact Us

About Information Services Division | Contact Us | Accessibility | Complaints
Copyright | Terms and Conditions | Privacy | Freedom of Information

ISD is a division of NHS NSS
Working at the very heart of the health service, NSS delivers services critical to frontline patient care and in support of the efficient and effective operation of NHS Scotland. Visit the NSS Website for more information